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Privacy Policy

Effective Date
September 1st, 2023

 

This website is operated by Navaverse Technologies Pvt Ltd., also referred as Frientor (“we”,”us” or “our”). This privacy policy (“Policy”) explains how we collect, use and disclose information about our users when you use our application (*.frientor.io), our Web site (the “Site”) and other online products and services that link to this Policy (collectively, the “Service”). We refer throughout this Policy to our users as “User,” “you,” or “your,” and we also refer to users as, “Potential Customers'' to denote those visiting or site or requesting information regarding our Services, “Customer Company” to denote our organisational customer, and “Employee User” to denote individual employees of Customer Company who are users of the App, the Site, and the Service through their employer. 

We take your privacy seriously. If you have any questions about this Policy or about privacy at Frientor, please contact us at success@frientor.io.
 

Personal Information we collect and process and how we use it


Information we collect from customer company

When a Customer Company indicates interest in our Service, we collect the following information: full name, email address, company name and phone number. ‍


Personal data we collect from employee users

We collect human resource (“HR”) information, and other information about Employee Users, from the Customer Company, and at the Customer Company’s option, such as: full name, email address or any other information that may be required from time to time. This Data is provided by the Customer Company’s HR department directly or indirectly by allowing Frientor to connect customer systems like HRMS, Single sign on systems etc, and is loaded and maintained in our system to allow for analytics. 

When Employee Users answer surveys or engage in conversations with other employees on the App, Site, or System by voting on surveys or engaging in text conversations between employees, we collect employee opinions from Employee Users. Employee User votes or comments are connected to their authors. When a User visits our Site, we use certain tracking data (“Tracking Information”). We use Google Analytics and Mixpanel for Tracking Information.

The following Tracking Information is collected: email address, device ID, IP address. We collect your email address, IP addresses and device information, directly through inclusion of their sdk/pixel or any other information which may be required from time to time. Tracking Information is collected via the Site and our web-applications.


Technical and usage information

When you access our websites or use our Services, we collect -

  1. Certain technical information about your mobile device or computer system, including IP Address and mobile device ID; and

  2. Usage statistics about your interactions with the Service. This information is typically collected using server log files or web log files (“Log Files”), software development kits and tracking technologies like browser cookies to collect and analyse certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s).


Cookies and automated information collection

When you access the Service, we collect certain technical information in order to -

  1. Analyse the usage of our sites and services;

  2. Provide a more personalised experience; and 

  3. Manage testimonials.

  4. You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow.


Other sources

We may collect or receive information from other sources including third party information providers. This information will be used to supplement your profile - primarily to help you and your colleagues to connect. It will be combined with other information We collect.

 

What We Do with the Information We Gather

We use the information you provide and/or we collect to understand your needs and provide you with the best service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting to the email address which you have provided. In such a case, you will have the right to unsubscribe from such email communications.

  • From time to time, we may also use your information to contact you for feedback or market research purposes. We may contact you by email or phone.

  • We may use the information to customise the website according to your interests.


How We Protect Your Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill a form on the Frientor website, you may choose not to fill such a form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and The company may choose to send promotional emails and materials from time to time.

  • If you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us success@frientor.io

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

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